FAQs
Frequently asked questions
About Pure Portfolios
What is your mission?
Pure Portfolios wants to offer individuals and families an alternative to high-cost traditional advisors. We provide a personalized, low-cost wealth management experience.
Why are you an independent firm?
We wanted to answer to our clients rather than shareholders and Wall Street. Our independence allows Pure Portfolios to put people over profits.
Are you a fiduciary?
Absolutely, Pure Portfolios is a fiduciary all the time. We also adhere to the CFA Code of Ethics. Not only does Pure put clients first, we educate people on how to identify advisor conflicts.
What are your fees?
0.65% All-ETF Portfolio, 0.80% Custom Portfolio. For qualified clients, we discount fees during difficult markets. We do not take extra fees for exceptional performance.
Where are you located?
Our headquarters is in Lake Oswego, OR with a second office in Camas, WA. We work with clients across the nation.
What if I already have an advisor?
We are happy to offer a second opinion. 90% of Pure's clients come from other advisors. We have found people want advice, but don't want to pay 1%.
Will you try and sell me something?
Never! We do not sell annuities, life insurance, or any other financial products.
Investment Management
Why do you link fees to client performance?
Traditional advisors typically charge 1% whether they do a good job or a poor job. We discount fees in negative market environments. We want to draw a direct line between our compensation and client performance. We don’t take additional fees on the upside.
Do you sell funds or products for commissions?
We don't sell products. We don't have salespeople. Pure's focus is on our investment process, client service, and managing portfolios.
Why don’t you use mutual funds?
We have found that active mutual funds are typically more expensive, tax inefficient, and many have a history of subpar net of fee investment performance compared to Exchange Traded Funds.
Why would I pay an advisor?
If you can do-it-yourself, that's great! If you don’t have the time, expertise, and desire to manage your own portfolio, Pure offers credentialed fiduciaries for a reasonable fee.
How do I access portfolio information?
Login to your Pure Portfolios client portal. You’ll enjoy 24/7 access through our client portal to view your holdings, net-of-fee performance, trading activity, and much more.
Can you help with my 401(k)?
Yes! We can help you with allocation decisions, contribution limits, and other corporate benefits.
Do you have an account minimum?
We do not have a minimum. We will take a client on if we can add value to the relationship. If it's not the right fit, we can point you in the right direction.
Financial Planning
Do you offer financial planning?
Pure Portfolios has partnered with eMoney to offer best in class financial planning software. Planning is included as part of our management fee. We also offer a flat fee planning service.
Do you help with estate planning?
Leave a legacy that lives on for generations. We help minimize the impact of taxes and maximize the transfer of wealth to your heirs or favorite charities. We’ll help you formulate what you want to accomplish with your estate and create a plan to bring it to life.
Taxes?
We’ve partnered with one of the largest CPA firms in the Northwest to offer advanced tax advice to Pure Portfolios’ clients. If you’re selling real estate, unwinding a business, or divesting stock options, we’ve got you covered.
Do you give advice about stock options?
We give advice on vesting schedules, stock grants, Restricted Stock Units (RSU). We help you understand tax implications and concentration risks within the context of your financial plan.
Can you help me with Social Security?
We can run scenario analysis taking Social Security early, at full retirement age, waiting until 70, or any age in between.
Will you help with my pension?
We can model lump sum vs annual payments in the context of your financial plan to find the optimal strategy.
Client Service
How do I get started?
When we’ve decided to work together, our client service team will start the onboarding process. We use OnBord & DocuSign to make joining Pure Portfolios frictionless & simple.
How often do you meet with clients?
We can meet as often as needed. This is driven by client preference. In between reviews, we share educational content via email, video and through our podcast, Blind Spots.
Where do you meet with clients?
We are open to meeting via phone, video or in person. It’s all up to you. (3am might be pushing it)
When can I expect a response for a service request or question?
Client requests are moved to the top of the list. We’ll get back to you the same business day.
Security
Who owns my data?
You do! You will retain all rights to your data and are welcome to request it to be zipped up and sent back to them at any time
Where does Pure store my data?
Your data is encrypted and held in a safe data store (in the cloud), and backed up in redundant geographies
How do you protect my information?
Your data is encrypted in transit and at rest and no one has access to your data without proving their identity using multiple forms of authentication. It is backed up around the clock, and a copy kept in an entirely different region.